Frequently Asked Questions

Find answers to common question about shipping, orders, returns, and more.

If you need further assistance, feel free to contact us!

FAQ

Processing Time

Please allow 1–3 business days for our earring artists to handcraft your custom set. Once completed, your order will be shipped promptly.

⏰ During busy seasons (e.g. Christmas, New Year, Valentine’s Day, and major sales), processing may take up to 5 business days.

All orders are shipped with a tracking number. You will receive a shipping confirmation email once your order has been dispatched.

✈️ Worldwide Shipping

Estimated delivery time: 7–20business days, depending on your location.

πŸ’” Damaged or Incorrect Orders

We take great care in packaging and quality-checking each order.
However, if your item arrives damaged, defective, or incorrect, please contact us immediately at quanquangoods@gmail.com β€” we’ll be happy to make it right!